OET Role play. Live transcript from Lifestyle Training Centre.
Nurse (Sophia): Hi, Jo. I’m Sophia, one of the registered nurses from the nearby community health centre. How are you doing this morning?
Patient (Jo): I’m fine.
Nurse (Sophia): That’s wonderful, happy to hear. And from your records, I understand that you have been suffering from diabetes, am I right?
Patient (Jo): Yes.
Nurse (Sophia): Okay. I’m sorry but how have you been managing your condition?
Patient (Jo): Yeah, I was taking medicines from the starting of my diagnosis of diabetes. Okay, and also with that, I’m controlling with the diet.
Nurse (Sophia): You are controlling with the diet, and I have news for you. According to your doctor, it is time for you to move to insulin injections. How does that sound?
Patient (Jo): Why should I take injections? Because I am perfectly okay with my medicines.
Nurse (Sophia): I totally understand that. Actually, I’m here to show you how to administer these insulin injections. And to answer your question, it’s been reported that you have been suffering from high blood sugars recently. Is that right?
Patient (Jo): Yeah, last visit. Doctor told me that my blood sugar is high. That’s right.
Nurse (Sophia): So that’s the reason why the doctor has decided that you start taking insulin injections. Is that part clear?
Patient (Jo): Yeah, I totally understood, but can you control it with the medication, more doses, or something? Because I’m afraid to take an injection. I don’t want to get injected.
Nurse (Sophia): I totally understand that. I mean, it’s not a pleasant thing to inject yourself, but there is no need to be alarmed. Insulin administration is an easy procedure. And to answer your question whether you can continue with the oral medications or other practices. At present, according to the doctor, it’s advisable that you move to insulin injections. If it didn’t require, the doctor wouldn’t have advised you to do so. Can I proceed and explain to you about insulin injections? Is that okay?
Patient (Jo): Yeah, sure.
Nurse (Sophia): Let me explain it to you very clearly so that you can follow me. First of all, we’ll provide you with all the resources that you can administer injection by yourself. Good thing is that unlike the regular needles, insulin needles are very thin, and it won’t even hurt you. You can just administer by yourself. You can administer on your belly, also on your shoulders or on your thigh, but make sure that you do not administer the injection on the same site every day. How does that sound?
Patient (Jo): Okay, yeah, it’s great.
Nurse (Sophia): Yes, it won’t pain you at all; it will be a mild discomfort, but you’ll be able to manage and you will get used to it.
Patient (Jo): Okay, I’m happy to hear that it will not be. Sure it is. It’s not a complicated thing, but yeah, please tell me, is it okay that I will inject or I have to come to the community health centre?
Nurse (Sophia): You can come to the community health centre. You’re welcome to, but there is no need to do that. Usually, everyone is advised to do it by themselves if they suffer from this condition, so we can just do it at home. As I explained before.
Nurse (Sophia): You know, you can just administer it by yourself. I can show you as soon as we finish our conversation. If you feel comfortable, you can start doing it by yourself.
Patient (Jo): So if I feel okay, I will try my best.
Nurse (Sophia): Sure, one more thing. I would like to explain to you about the disposal of these needles. Please make sure that once you inject yourself. I’ll provide you with a container. Please deposit the needles into this container, and once it is full, I’ll come and collect. Just let me know, okay?
Patient (Jo): Okay, I do.
Nurse (Sophia): Is there anything else you would like to ask me so far?
Patient (Jo): I understood everything; I will try to do what you explained.
Nurse (Sophia): That’s wonderful. I’ll go ahead and administer to you the insulin and show you how to do it so that you can follow it. And whenever you have any doubt, just give me a call. I’ll provide you with my number. And to summarise our conversation, you’ve been suffering from diabetes, and according to the doctors, it’s time for you to switch over to insulin. And we have discussed the reasons why. As your sugar level is high, it is time. And we have also discussed about how to administer insulin. Please remember you can administer by yourself on your belly, on your shoulders, or on your thighs. Please remember not to administer on the same location, same place every day. Please change the location, so that it will be good for you. And. Please remember to safely deposit the needles to this in this container so that it will not hurt anybody. And in time, I’ll come and collect it from you. And if you need any help, please, always you can just give me a call. Thank you. It was nice talking to you, John. Now, thank you. Now, I will show you how to administer the medication by yourself, okay?