Shipping Policy

Effective Date: 1 April 2025
Business Name: Lifestyle Training Centre®
Website: www.goltc.in
Business Address: V/994, MG Road, near Revenue Divisional Office, Adoor, Kerala 691523
Email: [email protected]
Phone: +91 9886926773

1. Introduction

At Lifestyle Training Centre®, we are committed to providing our students with the best learning experience. We understand that receiving materials promptly is essential, so we offer free shipping within India for all our educational products, including course materials and practice resources.

This policy outlines the terms and conditions regarding the shipping of products purchased through our website.

2. Shipping Locations

We currently offer free shipping across India. We do not yet offer international shipping. However, we are working on expanding our services to a wider audience.

3. Shipping Timeframes

Domestic Orders:
Orders within India are typically processed and dispatched within 3-5 business days. Delivery time may vary based on your location. You should expect to receive your order within 7-10 business days after dispatch.
Processing Time:
Orders placed on weekends or public holidays may experience a delay in processing. We will notify you if there are any significant delays.

4. Shipping Charges

India:
We offer free shipping for all orders within India.
Additional charges may apply for expedited or special delivery requests, and these will be clearly mentioned at the time of checkout.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number and details of the delivery service provider. You can use this tracking number to monitor the status of your delivery.

If you encounter any issues with tracking, please contact our customer service at [email protected].

6. Shipping Carrier

We use reliable courier services such as India Post, Blue Dart, DTDC, and others depending on the delivery location. The choice of carrier will depend on your geographical area and the delivery service available.

7. Delivery Issues

If your order is delayed, lost, or damaged during transit, please contact us immediately. We will do our best to resolve any issues quickly and efficiently. However, we are not responsible for shipping delays caused by the courier service.

Damaged or Defective Products:
In case of damaged or defective products, please contact us within 7 days of receiving the item, and we will arrange for a replacement or refund based on the nature of the damage.
Incorrect or Incomplete Address:
If an order is undeliverable due to incorrect or incomplete address details provided by the customer, the customer will be responsible for re-shipping costs.

8. Shipping Address

Please ensure the shipping address provided at the time of checkout is correct and complete. We cannot ship to P.O. Boxes or unregistered addresses. If your order is returned due to incorrect or incomplete address information, you will be liable for any reshipping charges.

9. International Orders

Currently, we only ship within India. We are working towards expanding our reach, and international shipping options will be available soon. Stay tuned for updates on our website.

10. Contact Us

If you have any questions regarding shipping or need assistance, please contact us at:

📍 Lifestyle Training Centre®
V/994, MG Road, near Revenue Divisional Office, Adoor, Kerala 691523
📧 [email protected] | 📞 +91 9886926773